Last updated: March 2026

1. Introduction

Mr Used respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard information when you visit our website or use our marketplace platform.

This policy applies to the website and services operated by Mr Used Global, a trade name of T.S.B. Holding B.V., and its affiliated entity Mr Used Global FZ-LLC.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

When you register or interact with our platform, we may collect:

Name
Company name
Email address
Phone number
Billing information
Business registration details

Transaction Information

When using the marketplace we may collect:

Order details
Device information (IMEI, serial numbers)
Shipping details
Payment information

Technical Information

When visiting our website we may automatically collect:

IP address
Browser type
Device information
Pages visited
Cookies and tracking data

3. How We Use Your Information

We use collected information to:

Operate and maintain the Mr Used marketplace
Facilitate transactions between buyers and suppliers
Process payments and supplier payouts
Verify devices and transactions
Improve our platform and services
Communicate with users
Prevent fraud and ensure platform security
Comply with legal obligations

4. Sharing of Information

Mr Used does not sell personal data.

Information may be shared with:

Logistics partners for shipping and delivery
Payment providers to process transactions
Verification hubs for device inspection
Legal or regulatory authorities where required
Technology providers supporting the platform

All third parties are required to protect your data in accordance with applicable laws.

5. International Data Transfers

As Mr Used operates verification hubs and business entities in multiple jurisdictions, your information may be processed in:

The Netherlands
The United Arab Emirates
Other countries where our partners operate

We ensure appropriate safeguards are in place for international data transfers where required.

6. Data Retention

We retain personal data only as long as necessary to:

Provide our services
Maintain transaction records
Comply with legal and regulatory requirements
Resolve disputes and prevent fraud

7. Cookies

Our website may use cookies and similar technologies to:

Improve website performance
Analyze website traffic
Enhance user experience

Users may manage cookie preferences through their browser settings.

8. Data Security

Mr Used implements appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse or alteration.

However, no online system can guarantee absolute security.

9. Your Rights

Depending on applicable laws (including GDPR where relevant), you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Object to certain uses of your data

Requests can be submitted using the contact details below.

10. Third-Party Links

Our website may contain links to external websites. Mr Used is not responsible for the privacy practices or content of third-party websites.

11. Changes to This Policy

Mr Used may update this Privacy Policy from time to time. Any updates will be published on this page with the revised date.

12. Contact

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:

Mr Used Global

Netherlands

Trade name of T.S.B. Holding B.V.

Keizersgracht 241

1016 EA Amsterdam

The Netherlands

United Arab Emirates

Mr Used Global FZ-LLC

FDRK5546, Compass Building

Al Shohada Road

Al Hamra Industrial Zone – Free Zone

Ras Al Khaimah

United Arab Emirates

Email: info@mr-used.com